FAQ

For standard cable models (solar PV cables, building wires), our MOQ is typically 1,000 meters per specification. For custom cables or OEM projects, the MOQ varies based on the complexity of the design — contact us with your requirements for a tailored quotation. Sample orders (under 200m) are available for qualification purposes.

SORIVO cables are certified to major international standards including IEC (EN 50618, IEC 62930), BS (BS 6004, BS 7846), UL (UL 44, UL 758, UL 4703), and VDE. We also offer cables meeting CPR (Construction Products Regulation) for EU projects. Full certification documents are provided with each shipment.

Yes. We offer full OEM and ODM services, including custom conductor sizing, jacketing materials (PVC / XLPE / LSZH / TPU), custom printing, packaging with your brand, and special certifications. Send your specification sheet to sale@sorivocable.com and we will revert with a technical proposal within 48 hours.

For standard cables, production lead time is 15–25 working days after order confirmation and deposit. Custom projects typically require 20–35 working days depending on material sourcing and certification requirements. Express production can be arranged for urgent orders — please notify your sales representative.

Sample cables (1–3m lengths) are available for most standard products. We provide samples free of charge; the customer pays the shipping cost. For custom samples requiring tooling or special materials, a sample development fee may apply, which is deductible from the first mass production order.

We accept T/T (Telegraphic Transfer, 30% deposit + 70% before shipment), Western Union and PayPal.

SORIVO ships to over 30 countries worldwide, including the United States, Germany, the United Kingdom, Australia, Japan, South Korea, the UAE, Saudi Arabia, South Africa, Brazil, and across Southeast Asia. We work with reliable freight forwarders for sea, air, and express shipping (DHL, FedEx, UPS).

We recommend checking the following key factors: (1) Voltage rating (e.g., 0.6/1kV, 8.7/15kV, 1500V DC for solar), (2) Current capacity and conductor size (e.g., 10mm², 50mm², 240mm²), (3) Conductor material (copper or aluminum), (4) Insulation material (PVC,XLPE,XLPO,RUBBER), (5) Outer sheath material (PVC, PE, or LSZH for public buildings), (6) Shielding requirements (for control/signal cables in EMI environments), (7) Armor type (steel tape armored for direct burial, steel wire armored for vertical or underwater installation), (8) Installation environment (indoor, outdoor, underground, underwater, or hazardous areas), and (9) Conductor size and core quantity. Not sure? Contact us with your project details and we will recommend the right cable specification for your application.

PVC (Polyvinyl Chloride) is the most common and cost-effective insulation for general-purpose cables.
XLPE (Cross-Linked Polyethylene) offers higher temperature rating (90°C–125°C) and better current-carrying capacity, ideal for power cables.
LSZH (Low Smoke Zero Halogen) produces minimal toxic smoke in fire conditions, required for public buildings, tunnels, and marine applications.

Each material serves a different application — we can help you choose.

Simply visit our Contact Us page and fill out the form, or email us directly at sale@sorivocable.com. For faster service, please include: cable type and specifications, quantity (in meters), conductor material (copper/aluminum/tinned-copper), and voltage rating. You can also reach us via WhatsApp at +86 19282905529 for quick inquiries.