Effective Date: April 13, 2026
SHAANXI SORIVO TECHNOLOGY CO., LTD. (doing business as “SORIVO”, “we”, “us”, “our”) is committed to protecting the privacy and personal data of all visitors, business partners and individuals who submit inquiries through our official B2B website. This Privacy Policy explains how we collect, use, store, protect and disclose your information when you visit https://sorivocable.com/ (the “Site”) or engage with us for business inquiries, quotations and technical consultations.
By submitting contact forms, sending emails or otherwise conducting business communication with us, you agree to the collection and use of your information as described in this Privacy Policy. Your use of the Site is also subject to our use of cookies as set out in Section 3.
1. Information We Collect
A. Business Information You Provide Voluntarily
We collect the information you actively provide when you:
Submit product quotation requests or technical specification consultations;
Contact us via the Site’s contact form, email, phone, WhatsApp or other business channels;
Subscribe to our product updates, industry news or exhibition invitations.
The types of information we may collect include:
Full name
Company name, job title and department
Email address
Phone number, WhatsApp / WeChat ID
Country/Region and business location
Project requirements, technical parameters and customization details you share
B. Technical Information Collected Automatically
When you access and browse the Site, we automatically collect certain technical data through system logs and analytics tools. This may include:
IP address and approximate location derived from it
Browser type, version and device type
Operating system
Pages visited, time spent and navigation path
Referral source and entry website
Some of this information (such as IP addresses) may be considered personal data under applicable laws. We handle it in accordance with this policy.
2. How We Use Your Information
| Purpose | Description |
|---|---|
| Business Communication & Quotation | Respond to your product inquiries, provide official quotations, technical support and follow-up on business negotiations. |
| Customer Service & After-sales | Arrange samples, handle order follow-up, logistics consultation and after-sales technical support. |
| Business Marketing & Promotion | Send you updates on new products, industry trends and global exhibition invitations if you have subscribed. You may unsubscribe at any time via the link in our emails or by contacting us. |
| Website Optimization & Operation | Analyze website traffic and visitor behavior to improve page layout, product presentation and overall user experience on our B2B Site. |
| Legal & Regulatory Compliance | Comply with international trade laws, export control regulations, anti-fraud requirements and applicable tax and commercial compliance obligations. |
3. Cookies and Tracking Technologies
Our Site uses essential cookies to enable normal website access, form submission and core functionality. We also use analytics cookies to understand B2B visitor flows and optimize our content, provided you have given consent where required by law.
You can manage or disable cookies at any time through your browser settings or via our cookie preference center (if available). Please note that disabling certain cookies may affect the functionality of the Site. By continuing to browse without changing your settings, you consent to our use of essential cookies; for analytics cookies, we will seek your prior consent as required.
4. Information Sharing and Disclosure
We strictly do NOT sell, rent or trade your personal and business contact information to any third parties for their own commercial purposes.
We may share necessary information only in the following circumstances:
Service Providers: Trusted logistics providers, freight forwarders, website hosting suppliers, email and CRM system providers who assist us in operating our business and delivering services to you, bound by confidentiality obligations.
Legal and Regulatory Requirements: When required by law, court order or government authority, or to protect our legitimate rights, property and business interests in commercial disputes.
Business Transfers: In the event of a merger, acquisition or asset sale, your information may be transferred as part of business assets under the same privacy protections.
5. Data Security Protection
We implement industry-standard security technologies and organizational measures, including SSL encryption, secure server deployment and access controls, to protect your business data from unauthorized access, leakage, alteration or loss.
Despite our rigorous measures, no method of transmission over the Internet or electronic storage is 100% secure. We continuously maintain strict data management standards to minimize risks.
6. Data Retention Period
We retain your business inquiry records, quotation documents, email correspondence and related data only for as long as necessary to:
Fulfill business contract obligations and provide after-sales services;
Comply with applicable commercial, tax and international trade record-keeping requirements.
As a general guide, we keep business communication data for the duration of our active relationship and for up to 3 years thereafter to satisfy legal obligations. We will securely delete or anonymize information that is no longer needed.
7. Your Data Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data:
Right to access: Request a copy of the personal and business data we hold about you.
Right to correction: Request correction of inaccurate or incomplete information.
Right to object or opt-out: Unsubscribe from marketing communications at any time, and object to processing based on legitimate interests where applicable.
Right to erasure: Request deletion of your personal data under specific conditions.
Right to data portability: Request a copy of your data in a structured, commonly used format (where applicable).
To exercise any of these rights, please contact us at: admin@sorivocable.com . We will respond within the timeframe required by applicable law.
8. International Data Transfers
As a global B2B supplier, your information may be transferred to and processed in China (where our company is registered and our servers are located). When such transfers occur, we will implement appropriate safeguards, such as standard contractual clauses or equivalent mechanisms, to ensure a level of protection consistent with internationally recognized privacy standards.
9. Updates to This Privacy Policy
We may update this Privacy Policy from time to time due to business adjustments, legal requirements or Site functionality upgrades. All revisions will be posted on this page with an updated effective date. We encourage you to review this page periodically. Continued use of the Site after material changes indicates your acceptance of the revised policy.
10. Contact Us
Company Name: SHAANXI SORIVO TECHNOLOGY CO., LTD.
Email: admin@sorivocable.com
Address: Qindu District, Xianyang City, Shaanxi Province, China
Additional Note:
Our Site is a B2B platform designed for business professionals and is not intended for individuals under the age of 18. We do not knowingly collect personal data from minors.